Alibaba Cloud plans to build data center in Manila this year

Plans to build Alibaba Cloud’s first data center in the Philippines by end of 2021 are underway. Alibaba Cloud is Alibaba Group’s digital technology and intelligence backbone. The move will enable Alibaba Cloud to better support enterprises in the Philippines in adopting cloud technologies. Alibaba Cloud’s goal is to support 50,000 local IT professionals and help 5,000 local businesses in […]
Open Access BPO Joins the Contact Center Association of the Philippines

Multilingual outsourcing firm, Open Access BPO, headquartered in Las Vegas is the newest member of the Contact Center Association of the Philippines (CCAP). Open Access BPO has been an active player in the Philippine outsourcing industry and intends to continue its efforts, this time through CCAP. The call center firm looks forward to working with CCAP and the local sector “to […]
Nityo Infotech invests $100m in Singapore’s fintech firm MatchMove

US-based Nityo Infotech has invested $100 million in MatchMove making the former the largest shareholder of the Singapore-based fintech firm. MatchMove founder and CEO Shailesh Naik sees this investment as a game-changer for the company which will give it presence in 38 countries.
Singapore Economic Forecast 2021

The Singapore Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. Singapore’s economy is highly dependent on international […]
The Philippines’ BPO industry growing

Despite the economic constraints brought by the pandemic, Philippines’ BPO industry continues to grow steadily. Information Technology and Business Process Association of the Philippines (IBPAP) President Ray Untal shared that the sector grew by 1.8% in terms of head count and 1.4% in terms of revenue. He expects the growth rate for the country’s BPO sector to be from 5% to 6.5% this year.
Singapore’s economy expands more than expected in 2021 Q1

The Ministry of Trade and Industry (MTI) reported that Singapore’s GDP grew 1.3% in Q1 of 2021, much higher than the 0.2% initially predicted in the government’s estimates. The growth was attributed to the manufacturing, finance and insurance, and whole trade industries. MTI maintained its GDP growth prediction for 2021 at 4% to 6%. The year’s forecast will be reviewed again in August when there is […]
Philippines Economic Forecast 2021

The Philippines Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. The Philippines economy, according to Asian Development […]
Philippines BPO industry secures over 1M doses of COVID-19 vaccines

After tripartite agreements with private companies and the national government, over a million doses of COVID-19 vaccines were procured. This is a result of the negotiations made by Go Nesgosyo with AstraZeneca and the ICTSI Foundation with Moderna. The vaccination of BPO industry workers is expected to begin as early as June.
Disruption in India’s BPO likely to affect FDI

A disruption in India’s BPO industry, which provides critical resources to US health and support workers would have a negative effect on the country’s FDI according to an India-centric US business advocacy group. The group stated that as India moves to adapt towards the “Janata curfew” due to the surge of cases amidst the coronavirus crisis, there would be a need to provide exemption […]
Malaysia’s ICT sector expected to reach $25 billion by 2023

According to GlobalData, ICT spending in Malaysia is expected to reach $25 billion at a compound annual growth rate (CAGR) of 8.9% between 2019 and 2023. Research by GlobalData suggests that ‘mobility’, ‘cloud computing’, ‘storage’, ‘data analytics’, and ‘business process outsourcing’ will be the five leading IT solution areas in terms of growth rate.