GI Outsourcing’s Begins Expansion to Regions Beyond Mumbai
GI Outsourcing, one of the most trusted leading outsourcing firms specializing in finance and accounting in India, recently launched their newest office in New Delhi to mark the start of its expansion plans to Northern India. The company plans on capitalizing on the region’s growth potential in the outsourcing industry as an increase in individuals interested in working with the […]
UnionBank Philippines chooses Infosys Finacle for cloud computing solution
Asia’s leading non-government organization for entrepreneurship, Enterprise Asia recently hosted the first virtual Asia Entrepreneurship Forum with the theme Accelerating Growth Beyond Borders. The event focuses on how economies can accelerate growth post-COVID-19 through three primary factors: Resilience, Reinvention, and Transformation. Among the attendees are over 500 c-suite level executives and business leaders from Cambodia, […]
India sees increase in hiring activity in IT, financial services, BPO/ITeS in April-June quarter
Indeed India Hiring Tracker mapped out the quarterly job market activity until June 2021. It showed an increase in the overall recruitment activity in the country by 11%. Among the industries with remarkable growth are Information Technology (61%), Financial Services (48%), and BPO/ITeS (47%). Indeed Head of Sales Sashi Kumar noted how the “tracker reflects the resilience of India’s labor market”.
The Philippines urged to do more in protecting porous digital ‘borders’
Painting the picture of the aftermath of a cyberattack – a single cyberattack at an enterprise level can cost Php 52.4 million. The amount is Php 2.4 million more than the annual fund allocated for the implementation of the country’s Cybercrime Act (Republic Act 10175). It is with this scenario that Singapore-based field chief security officer of […]
Singapore GovTech: Migration to cloud continues, and expect more SaaS once we secure it
Singapore envisions a transition in the industry’s role form wholesale outsourcing providers to co-developers of digital projects together with the government. GovTech Director of Procurement Yu Ling Mah recommend to companies interested in partnering to invest in upskilling their employees in various technologies and secure cyber practices to win bids.
Flex: The future for India’s office segment
The shift to work-from-anywhere setup which was influenced and accelerated by the pandemic has led to the rise in demand for flexible spaces. In India, the flex workplace segment has gained the position of being one of the major sellers in the office market. The country’s flexible stock in the next 3 years is expected to increase by […]
India eases norms for voice BPOs to become global outsourcing hub
India’s liberalized guidelines for voice-based BPOs removes the differentiation between domestic and international units and permits interconnectivity among all types of other service providers (OSP) centers. This means that companies with voice-based centers in the country can now service both global and domestic customers using common telco resources. This is a shift from what before was required to have a dedicated and separate infrastructure. […]
The Philippine BPO industry eyes $29-billion revenue, more jobs by 2022
The Philippine IT-BPO sector sees a potential revenue growth of $29 billion and an estimate of 160,000 more jobs by 2022 amidst the pandemic, according to an industry leader. The sector continues to show resilience and has even become a fast-growing dollar export contributor to the country’s economy even in the last year when its revenue was $26.7 billion, and it was able […]
Alibaba Cloud plans to build data center in Manila this year
Plans to build Alibaba Cloud’s first data center in the Philippines by end of 2021 are underway. Alibaba Cloud is Alibaba Group’s digital technology and intelligence backbone. The move will enable Alibaba Cloud to better support enterprises in the Philippines in adopting cloud technologies. Alibaba Cloud’s goal is to support 50,000 local IT professionals and help 5,000 local businesses in […]
Open Access BPO Joins the Contact Center Association of the Philippines
Multilingual outsourcing firm, Open Access BPO, headquartered in Las Vegas is the newest member of the Contact Center Association of the Philippines (CCAP). Open Access BPO has been an active player in the Philippine outsourcing industry and intends to continue its efforts, this time through CCAP. The call center firm looks forward to working with CCAP and the local sector “to […]
