BPO services played a significant role in the growth of India’s exports of software services during 2020 to 2021 which is estimated to have a valuation of 133.7 billion, a 4% increase from the previous year’s records. The report included data from 1,815 companies, most of which are large corporations, and resulted in a 65.3% and 34.7% division between computer services and IT enabled services.
