The Philippines deemed as a Global Leader in the BPO Industry

Literacy, technical education, work ethic, and cultural affinity with the western world are factors that continue to be critical for success in the outsourcing industry. The Philippines checks all boxes starting with a 98% literacy rate making the country among those with the highest literacy rate in Asia and the world. This puts the Philippines at the top of the ranking with regards to […]
India’s iEnergizer recognized at the 7th National Awards for Excellence in Outsourcing

iEnergizer is an international BPO company known for providing innovative solutions tailored to each client’s needs in various industries including e-commerce, healthcare, and gaming. Their passion and dedication in providing their customers with only the best helped them win the “Excellence in Customer Service in the Outsourcing Industry” award at the recent National Awards for Excellence in Outsourcing.
Taiwan Economic Forecast 2021

The Taiwan Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. Taiwan’s economy shows resilience amidst the impact […]
Accenture is Selected by JICA for Digital Transformation Projects

The Japan International Cooperation Agency (JICA) aims to apply digital technology solutions to benefit the growth and progress of different countries in Asia and Africa such as India, Thailand, and Vietnam. Accenture is eager to partner up with JICA for these initiatives as it matches not only their experience in the field, but also their drive to deliver value to stakeholders.
Complaints Filed Against BPO Companies in the Philippines Regarding Compliance to Health Protocols

With the goal of limiting the spread of the Covid-19 virus in physical workspaces, new work protocols which should be strictly followed by employers were implemented by the Department of Health (DOH) including guidelines for face mask usage and area ventilation. The Department of Labor and Employment (DOLE) reports to have received complaints from the […]
Mysore, India Becomes GlowTouch LLC’s Sixth Global Location

Mysore is deemed as an “emerging market for technology companies,” aligning with the growth and development that GlowTouch foresees for its future. GlowTouch also expects to gain recruits from Mysore’s various universities who would further contribute to the company’s current set of diverse skillsets among employees. This new contact center in Mysore only serves as the beginning for […]
Nepal Economic Forecast 2021

The Nepal Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. The economic recovery in Nepal remains surrounded […]
Over 4,000 BPO Employees Receive Covid-19 Vaccines in Bacolod, Philippines

Bacolod Mayor Evelio Leonardia states how herd immunity could be attained by making vaccines more accessible to the community. Several BPO companies such as Transcom and PanAsiatic Solutions were able to get their employees vaccinated, leading to a total of 4,324 employees gaining an extra layer of protection from the virus.
GI Outsourcing’s Begins Expansion to Regions Beyond Mumbai

GI Outsourcing, one of the most trusted leading outsourcing firms specializing in finance and accounting in India, recently launched their newest office in New Delhi to mark the start of its expansion plans to Northern India. The company plans on capitalizing on the region’s growth potential in the outsourcing industry as an increase in individuals interested in working with the […]
Malaysia Economic Forecast 2021

The Malaysia Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. Malaysia’s economy continues to reel from the […]