Healthcare IT Outsourcing Market to get a boost from increasing pressure to reduce rising healthcare costs
Healthcare IT outsourcing involves development of systems for billing codes, patient records, remote monitoring systems, and patient monitoring and care. Rapid transformations in the healthcare systems in the US and major European countries are expected to contribute to the growth in healthcare IT outsourcing. Asian countries such as China, India, Indonesia, and Singapore are among […]
Transcom: Health of employees, community always a priority
BPO company Transcom in the Philippines said the safety of their employees, their families, and the community is a key priority of its fight against COVID-19. The statement came after 41 of its staff in Bacolod City tested positive for the virus. The BPO firm continues to take the appropriate steps in cooperation with the […]
Tech Mahindra Moves to Automation, to Lay Off 5,000 BPO Staff
Indian big IT company Tech Mahindra implements automation in its BPO unit, and will lay off up to 5,000 employees come April 2021. The technology enables a single individual to perform tasks previously performed by several people. The IT service provider already laid off 2,500 employees by the end of last year. While automation leads to […]
2021 Predictions And Trends For The Outsourcing Industry
The pandemic has imparted important business lessons, among which were the power of the remote workforce and the strategic advantages of outsourcing.
Pana Harrison to outsource digital platform InsureGuru
Singapore-based re/insurance broker Pana Harrison will outsource digital distribution platform InsureGuru with the goal to provide high quality solutions to its customers. InsureGuru is a Singapore-registered FinTech company focusing on simplifying insurance purchase through enabling online checking of policy statuses and sending expiry reminders. It plans to add more products and services including the addition of more partner insurance companies […]
Slow recovery for the property sector in 2021; BPOs leading the way
Property sector in the Philippines is seen to recover in 2021 but slowly. Office occupancy rates in the country went down to almost 20% when the pandemic began. Jones Lang Lasalle Philippines forecasted that the recovery will begin mid to late this year. The business process outsourcing (BPO) companies are expected to lead in the recovery period with the sector […]
How A Global Pandemic Changed Outsourcing Forever
The global pandemic made it very clear that remote work and outsourcing are no longer optional. In order for companies to survive and thrive in today’s competitive market they must be able to leverage resources from across the globe. COVID-19 or not, business goals are constant.
Philippine IT-BPO and electronics sectors ready for automation: ADB
The Philippines’ electronics and IT-BPO industries shows positive progress in the implementation of the fourth industrial revolution (4IR) preparedness, said the Asian Development Bank (ADB). These two are the biggest dollar-earning sectors in the country. According to the ADB, 63% of IT-BPO companies in the Philippines are looking to the adoption of 4IR technologies to increase their productivity by […]
China’s offshore service outsourcing business exceeds $100b in 2020
China’s offshore service outsourcing exceed the $100 billion value for the first time with the business standing at $105.78 billion in 2020. This meant a 9.2% expansion versus a year ago which led to a 3.8$ increase in the growth of China’s service exports. The country has now achieved the goal it set for its 13th five-year […]
Remote Work Is The Future
In 1979 IBM introduced the modern concept of remote work as an experiment to free up office space. Soon, telecommuting became popular among other sectors and industries due to availability of more sophisticated telecommunications and information storage systems.
