Goldman Sachs receives criticism after revealing plan to outsource more than 1,000 jobs to Singapore
Several news outlets in the US have expressed discontent with the banking giant’s recent announcement that they would be outsourcing at least 1,000 jobs in the field of sales and investment banking after the company’s $10 billion bailout 3 years ago.
Credit Suisse seeks to employ over 1,000 IT professionals in India
As part of the Credit Suisse’s vision to establish India as a global hub for IT development and innovation, they are planning to employ developers and engineers who have experience in rising technologies such as Cybersecurity, Machine Learning, and Artificial Intelligence. They aim to utilize the large pool of available talent in India to improve their existing technological infrastructure […]
The Philippines BPO workers now part of A4 priority group
In a meeting with the National Immunization Technical Advisory Group (NITAG), President Advisor for Entrepreneurship Secretary Joey Concepcion clarified that all economic frontliners including BPO workers have been included in the A4 priority group for the COVID vaccination. The first batch of AstraZenaneca vaccines, which is expected to arrive in June will be first given out to the private sector and their employees before […]
China plays information offense and defense
The Chinese government is taking necessary steps to suppress unhealthy online content through its Cyberspace Administration. These include “vulgar and violent content, internet algorithms abuse, online fraud, cyber violence, malignant cyber business operations and news distortion.” Meanwhile, Facebook has been monitoring an increase in organizations offering disinformation-as-a-service. Among these are services appear to align with states, while […]
Pandemic hits outsourced Indian government employees hard
Employees hired under outsourcing arrangement in India’s government are struggling with the government not providing financial assistance even to those who tested positive for COVID-19. The support of leave with pay of up to 14 days even when family members are the ones who tested positive with the virus are only extended to regular employees. This […]
The Philippines BPO workers ask to be bumped up the vaccine priority list
BPO workers in the Philippines are still excluded from the A4 vaccination priority group which consist of essential workers. Those under the A4 category are expected to have access to the vaccine by June according to the Department of Health (DOH). The BPO Industry Employees Network (BIEN) explains that outsourcing sector employees remain at risk for contracting the […]
Next Normal: Leading with Resolve According to CEOs From Around the World
In a stunningly short time, lives and livelihoods have plunged into a still-unfolding crisis. Never have we seen job loss skyrocket so fast, nor the threat of economic uncertainty loom so large. But instead of purely hunkering down, business leaders must act boldly to give the company an edge for when demand inevitably returns. The […]
Reimagining Outsourcing in a Post Pandemic World
Outsourcing is one of the “flatteners” of the world, according to the book The World is Flat by Pulitzer prize winner Thomas Friedman. This portrays a dynamic, resilient, and flexible platform where organizations of all sizes and from any industry have equal opportunity in the global economic playing field. With at least 85% of logistic […]
Pandemic accelerates growth in cybercrime
Tech market analysis firm, Canalys, reported that 30 billion data records were stolen in 2020, which is more than the amount in the previous 15 years combined. There were two big trends identified that have contributed to this. First is the increasing dependence on network technologies which was greatly accelerated by the pandemic. Second is the rise […]
Cloud Dominates Asia Pacific Service Spend in Q1: ISG Index
Information Services Group’s (ISG) report shows investments on cloud-based services rose to 85% of the Asia Pacific technology and business services market in Q1. This growth is attributed to the increase in demand for IaaS and SaaS services which reached double digits despite the drop in the demand for traditional managed services. The annual contract value […]
